These Terms & Conditions (“Terms”) govern your access to and use of the official website of Revaya Hotels & Resorts LLP (“Revaya,” “we,” “our,” or “us”), including all related websites, booking platforms, mobile versions, and digital services (collectively, the “Site”).
Revaya Hotels & Resorts LLP owns, operates, manages, or franchises various hotels, resorts, villas, and other hospitality properties (each a “Property”). The Site also offers travel-related services and hospitality-related services.
By accessing, browsing, using, or making reservations through this Site, you agree to be legally bound by these Terms and all applicable notices and policies published on the Site. If you do not agree with these Terms, you must not use the Site.
1. Your Agreement
By accessing or using this Site, you confirm that:
- You are at least 18 years of age.
- You have the legal authority to enter into binding agreements.
- You agree to comply with these Terms and applicable laws.
- You are financially responsible for all activities conducted under your account.
2. Site Content
The Site provides information regarding Revaya-owned, operated, or managed properties, including room availability, pricing, offers, packages, amenities, and corporate information.
All content on the Site, including text, images, graphics, logos, layouts, videos, and software, is owned by or licensed to Revaya Hotels & Resorts LLP.
3. Intellectual Property
All trademarks, service marks, trade names, logos, and branding displayed on the Site are the property of Revaya Hotels & Resorts LLP or its licensors.
You may not use Revaya’s trademarks, logos, or proprietary materials without prior written consent.
4. Copyright
All content on this Site is protected under applicable copyright laws.
You may download or print materials for personal, non-commercial use only.
You may not reproduce, distribute, modify, transmit, display, publish, or create derivative works from the Site content without written permission.
5. Acceptable Use
The Site is intended for personal and legitimate use only.
You agree not to:
- Use the Site for commercial exploitation
- Remove copyright or proprietary notices
- Interfere with Site functionality or security
- Use automated tools such as bots or scrapers without consent
- Attempt unauthorized access to our systems
You are responsible for maintaining the confidentiality of your login credentials.
6. Information Disclaimer
Revaya strives to ensure the information on the Site is accurate and up to date; however, errors or omissions may occur.
Prices, availability, and property details may change without notice.
Revaya does not guarantee the accuracy, completeness, or reliability of Site content. Use of the Site is at your own risk.
7. Website Availability
Revaya does not guarantee uninterrupted or error-free access to the Site.
We reserve the right to suspend, modify, or discontinue any part of the Site at any time without liability.
8. Limitation of Liability
To the maximum extent permitted by law, Revaya Hotels & Resorts LLP shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the Site.
Your sole remedy for dissatisfaction with the Site is to discontinue use.
9. Linked Websites
The Site may contain links to third-party websites.
Revaya does not control or endorse these websites and is not responsible for their content, privacy practices, or security.
Use of linked websites is at your own risk.
10. Hotel Reservations
The reservation feature is intended solely for legitimate bookings.
By making a reservation, you confirm that:
- You are at least 18 years old
- All information provided is accurate and complete
- You are authorized to use the payment method provided
- You are financially responsible for all bookings made
Additional booking terms, cancellation policies, refund rules, and property-specific policies displayed during the reservation process form part of your agreement.
Revaya reserves the right to cancel fraudulent or suspicious reservations.
11. User Responsibility
You are responsible for ensuring your access to the Site complies with local laws.
You must protect your device from viruses or harmful software.
Providing false or misleading information may result in termination of access.
12. Termination
Revaya Hotels & Resorts LLP may suspend or terminate your access to the Site at its discretion if these Terms are violated.
13. Indemnification
You agree to indemnify and hold harmless Revaya Hotels & Resorts LLP, its partners, directors, employees, and affiliates from claims, damages, or liabilities arising from your misuse of the Site or violation of these Terms.
14. Communications
Any communication or material you submit through the Site may be used by Revaya without restriction, unless otherwise required by law.
15. Force Majeure
Revaya shall not be liable for delays or failure to perform obligations due to events beyond reasonable control, including natural disasters, government restrictions, pandemics, strikes, or technical failures.
16. Governing Law
These Terms are governed by the laws of India.
Any disputes shall be subject to the jurisdiction of the competent courts in India.
17. Amendments
Revaya Hotels & Resorts LLP reserves the right to modify these Terms at any time. Continued use of the Site constitutes acceptance of revised Terms.
18. Entire Agreement
These Terms constitute the entire agreement between you and Revaya Hotels & Resorts LLP regarding your use of the Site.